Antair BlackBerry Spam Filter Knowledge Base


Pre-Purchase Questions  [top]
  1. Will Antair Spam Filter work on my BlackBerry device?
  2. Can I try Antair Spam Filter prior to purchasing it?
  3. What is the difference between the trial version of Antair Spam Filter and the full version?
  4. How much does Antair BlackBerry Spam Filter cost?
  5. Where can I purchase a copy of Antair BlackBerry Spam Filter?
  6. Does Antair Spam Filter block SMS messages?

Installation  [top]
  1. What is the latest version of Antair Spam Filter?
  2. How do I install Antair Spam Filter on my BlackBerry?
  3. Where is the Antair Spam Filter icon?
  4. How do I activate the full version of Antair Spam Filter after purchase?
  5. I get a net.rim.blackberry.api error during installation.
  6. I get an invalid digital signatures error during installation.

Program Operation  [top]
  1. Is there a manual available for Antair Spam Filter?
  2. Where can I find the filtered spam messages?
  3. What are whitelists and blacklists?
  4. What are server tags?
  5. How can I backup the whitelist/blacklists/settings I created?
  6. How do I remove the application from my BlackBerry?

Troubleshooting  [top]
  1. The program doesn't seem to be filtering anything.
  2. I blacklisted a spammer's e-mail address, but it keeps coming through.
  3. Why does Antair Spam Filter restore HTML messages in plain-text format?
  4. In the SPAM BOX, I see 'Content Protection is Enabled' instead of the message text.
  5. When restoring a message from the spam box, I get a message indicating that I should contact customer support.