Antair Spam Filter Knowledge Base
Pre-Purchase Questions [top]
- Will Antair Spam Filter work on my BlackBerry device?
- Can I try Antair Spam Filter prior to purchasing it?
- What is the difference between the trial version of Antair Spam Filter and the full version?
- Where can I purchase a copy of Antair BlackBerry Spam Filter?
- Does Antair Spam Filter block SMS text messages?
Installation [top]
- How do I install Antair Spam Filter on my BlackBerry?
- Where is the Antair Spam Filter icon?
- I get a net.rim.blackberry.api error during installation.
- I get an invalid digital signatures error during installation.
Program Operation [top]
- Is there a manual available for Antair Spam Filter?
- Where can I find the filtered spam messages?
- What are whitelists and blacklists?
- What are server tags?
- How can I backup the whitelist/blacklists/settings I created?
- Can a filtered message be deleted from the server as well as from the device?
Troubleshooting [top]
- The program doesn't seem to be filtering anything.
- I hear a sound when a spam message is filtered.
- I blacklisted a spammer's email address, but it keeps coming through.
- Why does Antair Spam Filter restore HTML messages in plain-text format?
- In the SPAM BOX, I see 'Content Protection is Enabled' instead of the message text.
- When restoring a message from the spam box, I get a message indicating that I should contact customer support.