Antair Spam Filter Knowledge Base


Pre-Purchase Questions  [top]
  1. Will Antair Spam Filter work on my BlackBerry device?
  2. Can I try Antair Spam Filter prior to purchasing it?
  3. What is the difference between the trial version of Antair Spam Filter and the full version?
  4. Where can I purchase a copy of Antair BlackBerry Spam Filter?
  5. Does Antair Spam Filter block SMS messages?

Installation  [top]
  1. What is the latest version of Antair Spam Filter?
  2. How do I install Antair Spam Filter on my BlackBerry?
  3. Where is the Antair Spam Filter icon?
  4. How do I activate the full version of Antair Spam Filter after purchase?
  5. I get a net.rim.blackberry.api error during installation.
  6. I get an invalid digital signatures error during installation.

Program Operation  [top]
  1. Is there a manual available for Antair Spam Filter?
  2. Where can I find the filtered spam messages?
  3. What are whitelists and blacklists?
  4. What are server tags?
  5. How can I backup the whitelist/blacklists/settings I created?
  6. How do I remove the application from my BlackBerry?

Troubleshooting  [top]
  1. The program doesn't seem to be filtering anything.
  2. I blacklisted a spammer's e-mail address, but it keeps coming through.
  3. Why does Antair Spam Filter restore HTML messages in plain-text format?
  4. In the SPAM BOX, I see 'Content Protection is Enabled' instead of the message text.
  5. When restoring a message from the spam box, I get a message indicating that I should contact customer support.