Knowledge Base  |  Antair Spam Filter Knowledge Base

Why does Antair Spam Filter restore HTML messages in plain-text format?

The trouble with restored messages comes from the fact that the BlackBerry e-mail application cannot render HTML for anything but the newly arriving INBOX messages. So, restored messages are left to fend for themselves. Because of this, while Antair Spam Filter can show you the HTML message in its spam box, where we control the HTML rendering, when restoring the message back into the BlackBerry inbox, the application must convert the HTML message into plain text.